It seems to me that there are two entirely different things being mushed together into one argument here. I think the hut croo's job, handling of their job functions, what they do for what they're paid and all of the other stuff that they deal with out at the huts is far removed from what the AMC's corporate goal and mission is back in the city. We're combining what's going on in the board room and what is happening "out in the trenches".
By all accounts I've read the hut croos are generally made up of a great bunch of people who juggle a lot of stuff and make it a great experience for the hut's guests under very testing circumstances. They sound like they react in a very exemplary way to these situations time and time again. I'm not sure anyone here is bashing that aspect of the AMC. At least I don't think so anyway. If anyone here is actually blasting the croo please clarify. I don't see why that would be warranted here or in other stories I've read like this.
The AMC's overall vision, whether we should or should not have huts, what the AMC prioritizes socially, salaries for executives, tax breaks, using their influence for special perks, the new logo, etc, etc, etc I think is what many here do not agree with or approve of and have voiced their displeasure with over the years. I doubt the croo is playing much of a role, if any, in how that is shaped. If those here who know croo members or have been croo members could expand on that aspect of croo life I'd be curious to know.
Yes, I think that you have nailed it that two different levels of the AMC presence in the Whites is getting bashed. In my post #4, I took offense at posts #2 and #3 that were clearly directed at the Greenleaf croo for being insensitive in telling the rescued party that they had to clear out of the hut after breakfast the morning after their rescue and presumably free overnight stay in the hut. To your last “curious to know” request, just read my post #4, in which I should have also noted that all guests, those who pay and those who freeload as negligent hikers, are asked to clear out after breakfast so that the hut can be cleaned for the next group of guests, as described by Peakbagger in post #6 (no different than the 10 am or 11 am check out time in a motel, except that even hut guests who are staying a rare second night are also asked to go outside for at least for a couple of hours to allow cleaning).
When I worked fill-in croo for three nights at Zealand hut in August 2018 (not 2017 as I wrote), breakfast cleanup, dishwashing, etc., took the three of us on croo about two hours. Then cleaning two bunk rooms and the dining room took two full hours for one of us while the other two cleaned the bathrooms, did mechanical check ups, and began the dinner meal preparations in the kitchen. After beginning our work day at 6 a.m., we were relieved to take a short break for lunch around noon, and then all three of us helped with the evening meal prep, checked in new guests, answered questions from day hikers, and if we had been younger and the need were there, one or two of us would have hiked out to the trailhead to pack a load of supplies into the hut (Greenleaf has a croo of five instead of Zealand’s four, so with one croo on daze off, typically two or three croo pack loads at Greenleaf instead of one or two at Zealand). By the time supper is done, cookware and dishes washed and dried, and late arriving guests checked in, we would finally have an hour or so relax before lights are turned out at 10 p.m. So, pretty much 16-hour, back-to-back days.
Of course, none of what I have written will be accepted by skiguy, who posts “Call it objective, subjective, bashing, hating, or even hypocritical …. Whatever have at it” and my “post only reinforces [my] superiority.” Likewise, to answer Old Eric’s post #29, even if a Greenleaf croo report were made available to the public, many here would accuse the croo of being biased.
As for Peakbagger’s post #28, I agree that the Greenleaf croo likely saved NHF&G and volunteer SAR teams dozens of person-hours and much expense had they been called out overnight, which I suspect could have led to a hefty fine for negligence (“fines” only can be levied to recover NHF&G overtime expenses).
I also liked ChrisB’s post #31 about his unpleasant experience sharing the Roaring Brook bunk house in BSP one winter with negligent, non-paying, interloper xc skiers, as the same thing happened to us there one time. In my almost 20 years of volunteer SAR work, we have had on a few occasions patients get out of the rescue litter after a several-mile carry, stand up, begin walking around, get in their vehicle, and drive away without even a ”thank you,” much like Pam Bales’ mentally ill patient in the film “Infinite Storm.”
Finally, I agree with dave.m’s post #30 that all is not lost per the original post #1 and that there is plenty more that can be done to thwart these hiking debacles. For example, there are plans afoot to install a real-time weather report for Franconia Ridge linked from Cannon Mountain to the Lafayette Place trailhead parking lot, which would be available 24-7, 365 days per year; still very much in the planning stages, but stay tuned.