Ok...it was me. I readjusted where I placed my foot in the binding and I experienced no issues with the heal lifters...YIPPEE......but know I have a new one.
There other day I noticed one of the rivets that holds the crampon had broken off...UUGGGHHH!!!! I've used the snowshoes for a total of 11 hikes and about 120 miles. Seems like this is too soon for them to start failing. Maybe I just got a defective pair, well, that's what the MSR man said. I don't know if I will keep them or just try a different brand. Any sugguestions??
-MEB