peakbagger
In Rembrance , July 2024
They are taking over the space that is being vacated by EMS. EMS is moving to a smaller facility up the road.
I was at the Marlboro, MA store about 6 weeks ago and asked about the heath of the chain. They said it is doing well and they are even opening a few new stores. Keeping the rents low seems to be a key concern...Unfortunately I expect this may be a deathblow for what is left of EMS.
It was reported in The Conway Daily Sun that EMS is actually buying the building they are moving in along with downsizing. Probably will be more like the old store that was in The Eastern Slope Inn. Should be interesting what REI does withe their new space. It was actually developed by EMS as a “Concept Store” originally. Personally I have always found it an ergonomically difficult store to navigate.I was at the Marlboro, MA store about 6 weeks ago and asked about the heath of the chain. They said it is doing well and they are even opening a few new stores. Keeping the rents low seems to be a key concern...
Doug
We were hoping for something different. Does N. Conway really need another outdoor retailer? And can the local economy support a retailer that caters to relatively well-to-do customers? Perhaps, as the vacationers from MA will all shop there (although MA has its own REI stores). Will be interesting. I don't know what REI has to offer that EMS didn't -- skis and bikes on the left, camping gear on the right, expensive clothing in the middle, shoes in the back and some basic climbing gear. I would think the local retail landscape wouldn't be suitable for more skis and bikes -- plenty of those shops exist (and where you can get personalized attention as opposed to the big box store approach).
IMHO the Conway area long ago sold its collective soul to the god of high end merchandising. REI just replaces EMS as the latest in a chain of stores out to grab a buck as folks pass by on their way to the ski slopes or the WMNF.
When the original LL Beans outlet opened up on the strip it was truly a factory outlet as it was the only LL Beans outlet outside of Freeport and I got some great deals. Those days are long gone.
I'll chime in on this. REI has many more brand names and the selection is a lot better then EMS in all categories. Secondly, REI has a better training program, their employees are much more knowledgeable them EMS employees. Further more, they offer many free clinics that have a lot of value, both educationally and people taking clinics, buy gear. I also like the dividend option, although I don't get a big return, its still worthwhile. Twenty years ago, EMS was a fine store, for many reasons, they lost their way since then.
REI also has many initiatives with their suppliers to provide green products, ethically sourced raw materials, etc. And they have dropped popular vendors who don't meet these criteria. REI is much more than public relations puff pieces for the local news. It is a culture. IMO they are very different than most big box chains (and I have worked for several).REI is a smart organization from a marketing perspective. And to their credit, I have always understood that they do support a lot of environmental and conservation efforts. But this is largely to offset the fact that at their core they are still a big box store taking big markups off of retail goods that are produced with foreign labor (e.g., the REI brands are largely made in China and Vietnam, exploiting cheap labor). To be fair, they are obviously not alone. But I don't view them as being meaningfully better stewards than the general big box retailer crowd just because they try to make me feel good by putting profits into outdoor initiatives. I'd rather support Ragged Mountain's brand. But I understand others have different tolerance levels, which is fine.
Ragged Mountain has been a great resource for more than 3 decades. Considering the owner started it in his Mom's garage stitching chalk bags and selling them out of the trunk of his car at the base of Cathedral they have survived many ups and downs. There has been no change of ownership from the original founder and owner whom has also had the same partner/owner for most of the duration. They had some financing issues earlier this year but have reemerged quite nicely. The best part of the outdoor retailers in the MWV is the fact that there is diversity. Personally I have taken advantage of that diversity over the years and not had one sole allegiance to any one outfitter. As there is some overlap among product between the different stores their own personal diversities have been pertinent to their survival but also advantageous to the consumer. Again IMO the addition of REI only stands to enrich that paradigm.Plus 1 for shopping at Ragged Mountain. A portion of their clothing and gear is made by local people literally in the back of the store. Their gear is well built and they offer repair service. The business recently changed hands and I hope they can keep some local production but its tough to compete.
We were hoping for something different. Does N. Conway really need another outdoor retailer? And can the local economy support a retailer that caters to relatively well-to-do customers?...
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